In this episode of the LTC Heroes Podcast, Scott Stuewe, President and CEO of DirectTrust, shares his insight on improving interoperability for the healthcare industry and LTC facilities.
He describes the current approaches to interoperability, what needs to change, and the ongoing challenges the healthcare system faces in this regard.
Scott points out that the LTC industry is behind in their interoperability efforts due to facilities not being obligated to integrate these kinds of solutions. It’s also because EHR vendors previously haven’t been building interoperability capabilities for these facilities.
Components of an Ideal Interoperability Solution
He outlines the steps LTC facilities can take to enhance interoperability, from implementing simple inbox solutions to more complex integrations.
Scott talks about the work at DirectTrust and how they’re able to create a trusted information exchange ecosystem. He explains that an ideal interoperability channel contains efficient and curated referrals, organized notifications, streamlined workflows, and enhanced usability.
He closes with how DirectTrust plans to create differentiation in the messages their network handles to help information receivers behave differently for the purpose of more LTC interoperability success.
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Rapid Fire Q/A
What valuable or actionable advice do you expect we’ll cover in today’s chat?
Scott: I’m really hoping people understand that there are really inexpensive, quick, and easy ways to achieve interoperability for long-term care organizations.
What is one lesser-known book, newsletter, or industry resource that you recommend I go to for a better understanding of the long-term care industry?
Scott: Jerry Seelig’s Newsletter called ‘Revitalize.’
Name one mentor or influencer in your life that has inspired you for the work that you do in the long-term care industry?
Scott: I had the pleasure of working for the founder of Cerner Corporation, Neil Patterson. I found him very remarkable in terms of visibility to see where the industry was going, and actually to influence where the industry would go.
If you were to start all over again in interoperability today, knowing what you know now, what advice would you give your younger self?
Scott: I would just have to tell myself to relax and be patient.