Owen established Cascadia Healthcare in 2015 and has since grown the business to 25 facilities across the United States.
The episode begins with a few icebreaker questions before Owen shares how he got into the long-term care industry.
The majority of the episode is about the growth of Cascadia Healthcare. Owen discusses the challenges of running the organization and what his visions were for the company. He also shares what he would do differently when growing the business if he could.
A large part of the episode is also about the importance of healthy company culture in Cascadia Healthcare. For Owen, ensuring that staff members feel appreciated and listened to is essential for a company’s success.
Linking into this, Owen also answers how he manages work relationships based on his personality.
Toward the end of the episode, Owen discusses the company’s training program for those joining Cascadia and why it’s important for the business.
Learn how one organization in the long-term care industry opened 25 facilities within six years by tuning into the latest episode of LTC Heroes with Owen Hammond, President, CEO, and Principal at Cascadia Healthcare.
Rapid Fire Q/A
Do you have any uncommon hobbies?
In our household, we play a lot of board games. I grew up with board games as a kid. So to me, it’s not abnormal.
We are always playing Hand and Foot or some new game that’s coming out.
What year did you start working in our industry?
How did you get into the long-term care industry?
I used to work for a company that was in education. I was a director for healthcare programs out of school. And so I was introduced that way.
It was a sales job. But I interfaced with a ton of people in the healthcare space, such as nurses and administrators.
If there’s one thing you could change about the long-term care industry with the snap of your fingers, what would it be?
I think it would be the perception. I feel like in long-term care, we haven’t done a great job of lobbying the rest of the world on what we do.
I feel like most of the stuff we see is the negative feed off the TV. So there’s one bad thing that happens in a nursing home. Next thing you know, nursing homes are horrible.
You know, across the nation, I wish we could snap a finger and let the people see these great people and what they do for this elderly population. I think that would change the narrative for a lot of people.
What’s the biggest change you have seen in your years in the industry?
I think before I got into the industry, there were a lot of big, big companies. A lot of them were big corporations.
They were very involved in CPAC and on a national scale. There was a lot of collaboration, but they were gigantic companies.
Now we’re more regionally based, there’s a lot more of those smaller, regionally-based companies. To have the same impact, we’ve all had to band together and communicate with each other. We have to work with each other.
I think through that collaboration, we’ve come together, and we’ve been able to collaborate and be more involved in the industry than even ten years ago.
What would you do differently if you could start all over again with the knowledge you have today?
I probably would have asked for help a little bit more frequently. I would have been a lot quicker had I maybe not been so prideful not to reach out and ask for help.
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